Ex bet FAQ — all your questions answered in one place

No. Only one ex bet account can be created per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that code to set a new password. The whole process takes under 3 minutes.

To close your account, email support@exbet.click. Please withdraw any remaining balance before submitting your request. Responsible Gaming You can also self-exclude from this page.

Only those aged 18 or above may register on ex bet. A national ID may be required for age verification. If a user is found to be underage, their account will be closed immediately.

On ex bet, you can deposit and withdraw via bKash, Nagad, and Rocket. All three methods are processed instantly. For more details, Financial Transactions View page.

The minimum deposit at ex bet is ৳200 BDT. The minimum withdrawal is ৳500 BDT. Maximum limits may vary depending on your payment method and account level.

Most withdrawals are processed within 15 minutes. In some cases, verification may take up to 24 hours. Using a payment method registered in your own name speeds up the process.

Wait 30 minutes — network delays can sometimes cause a lag. If the issue persists, email support@exbet.click with a screenshot of your transaction. Our team will resolve it promptly.

No. You must transact only from a bikash, Nagad, or Rocket account registered in your own name. Using someone else's payment method may result in your withdrawal being blocked.

Once you make your first deposit after registering, the welcome bonus is automatically credited to your account. For the bonus amount and full terms, Latest Promotions See page.

Bonus funds cannot be withdrawn directly — they must be used for betting. Once the required turnover conditions are met, winnings from bonus funds can be withdrawn. Each bonus has its own terms — read the details on the promotions page.

Enter your promo code in the designated field during registration. Alternatively, after logging in, go to the promo section under account settings and add your code there. Each code can only be used once.

ex bet offers weekly and monthly cashback promotions for regular members. A minimum betting amount is required to qualify for cashback. VIP members receive higher cashback rates. For more details, On the VIP page View.

ex bet offers betting on 30+ sports including cricket, football, tennis, badminton, and kabaddi. Cricket fans will love our live betting on BPL, IPL, and Test matches. View details.

Odds update in real time as the match progresses. You can place a bet at any moment. Live betting is more thrilling because you can make decisions based on how the game unfolds.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain special circumstances — such as a match cancellation or pitch change — ex bet will automatically refund the bet.

The minimum bet at ex bet is generally ৳10 BDT. Minimum limits may vary by game and sport. Maximum bet limits are determined by your account level.

ex bet features slots, Live Casino (roulette, blackjack, baccarat), table games, and virtual sports. On the Popular Games page View the full games list.

Change your password immediately and notify us at support@exbet.click. Our security team will lock the account and launch an investigation. If any unauthorized transactions are confirmed, your balance will be refunded.

Yes. ex bet uses 256-bit SSL encryption. Your information is never sold to third parties. For more details, Privacy Policy Read more.

Absolutely not. No ex bet staff member will ever ask for your OTP, password, or PIN via call or message. Any such request is always a scam. If you receive a suspicious message, report it to support@exbet.click.

VIP points accumulate with regular betting. Once you reach a set number of points, you move up to a higher tier. Each VIP tier comes with exclusive perks, higher cashback, and a dedicated account manager. For more details, On the VIP page View.

Yes, VIP points do have an expiry. Extended inactivity may cause your points to expire. Keep your points active by betting regularly. Specific expiry details On the VIP page Find out.

VIP members enjoy — higher cashback, exclusive deposit bonuses, faster withdrawals, a dedicated account manager, access to exclusive tournaments, and special gifts.