Your privacy is our priority

Ex bet Privacy Policy — How Your Data Is Kept Secure

Any information you share with ex bet is completely secure. We never sell your data or share it without reason. This policy clearly outlines why your data is collected, how it is stored, and what rights you have.

Last updated: June 2026

Ex bet's core commitment to protecting your privacy

Get a quick overview of the most important points before reading the full policy.

Your data is never sold

Ex bet does not sell or rent your personal information to any third party. Your data belongs to you alone.

SSL encryption at all times

All data is stored with bank-grade SSL encryption — protected both in transit and at rest.

You're in full control

You can view, correct, or request deletion of your personal data at any time.

Minimal Data Collection

We only collect information that is truly necessary — nothing more.

Transparent policy in plain language

Our policy is written in plain language — no complex legal jargon. If anything is unclear, feel free to ask us directly.

Marketing Opt-Out

If you no longer wish to receive promotional messages, you can unsubscribe at any time — no hassle, no complications.

1

Introduction

When you use ex bet, we receive certain information from you. This Privacy Policy clearly explains how we use that information, how long we keep it, and who we share it with.

Ex bet believes your personal data is a valuable asset — and protecting it is our responsibility. We never use your information without reason, never sell it, and never share it with third parties without your permission.

By accessing exbet.click or creating an account, you are considered to have accepted this Privacy Policy. Please take a moment to read it carefully.

In brief: ex bet takes your data seriously. This isn't just talk — this entire policy explains exactly what that commitment means.

2

What information we collect

Ex bet only collects information that is genuinely necessary to provide our services. Full details are outlined below.

Type of Data Example When It Is Collected
Identity information Name, date of birth, national ID During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information BKash/Nagad number, transaction records During deposits and withdrawals
Device & Browser Information IP address, browser type, device model Automatically on every session
Gaming Activity Betting history, game logs, session time Automatically collected during use
Location data City or region (approximate, based on IP) Time of access
3

Why We Collect Your Data

Ex bet has clear reasons for every piece of data it collects. Nothing is requested without purpose.

  • Account Management: To create, verify, and secure your account.
  • Payment Processing: To process deposits and withdrawals successfully.
  • Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Fraud Prevention: To ensure the security of your account and transactions.
  • Service Improvement: Data analysis to improve your overall experience.
  • Promotions: With your consent, to send you relevant offers and bonus information.
  • Customer Support: To provide effective support when resolving issues.
4

How Your Data Is Used

Ex bet uses your data for specific, limited purposes only. No information is used arbitrarily or for unrelated activities.

Ex bet uses your gaming activity data to promote responsible gaming. If a member's gaming behavior raises concern, we may reach out to offer support — not as a punishment, but because we genuinely care about your well-being.

Device and browser data is primarily used for security purposes — to detect any unusual login attempts on your account. This helps us keep your account safe.

Your gaming activity data is never sold to advertisers. It is used strictly for ex bet's internal operations.

5

Who we share your information with

Ex bet does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

  • Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
  • Game Providers: Casino game providers may receive minimal data necessary to run the games.
  • KYC Partner: Your documents may be shared with trusted verification agencies for identity verification purposes.
  • Legal Authorities: We may be required to disclose information to relevant authorities under a court order or legal obligation.
  • Company transfer: In the event of a business merger or acquisition, data may be transferred to the new ownership.

In each of the above cases, only the minimum required information is shared. All third parties are contractually bound to comply with ex bet's Privacy Policy.

6

Data Security Measures

Ex bet employs internationally recognised security standards to protect your data. This isn't just a claim — here's what we actually do.

  • 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
  • Secure Servers: Data is stored on firewall-protected servers.
  • Access Control: Only authorized personnel can access data, and only on a need-to-know basis.
  • Regular Audits: Security measures are regularly reviewed and upgraded.
  • Data Breach Response: In the event of a data breach, affected members will be notified promptly.

Your Responsibilities: Never sharing your password and avoiding login on public Wi-Fi will keep your account significantly more secure.

7

Cookies Policy

The ex bet website uses cookies. Cookies are small text files saved to your browser that help improve the site's functionality.

  • Essential Cookies: Required to maintain your login session and ensure site security. Without these, the site cannot function properly.
  • Functional Cookies: Remembers language preferences and settings.
  • Analytics Cookies: To understand which sections of the site are used most.
  • Marketing Cookies: To show you relevant promotions — you can opt out of this at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

8

How long we retain your data

Ex bet does not retain data longer than necessary. However, certain information must be kept for a defined period for legal and regulatory reasons.

  • Active account: All data is retained for as long as the account remains active.
  • Closed Accounts: After account closure, transaction records are generally retained for up to 5 years for legal compliance purposes.
  • KYC Documents: Retained for up to 5 years following verification.
  • Support conversations: Retained for up to 2 years.
  • Marketing Information: Removed from the list immediately upon unsubscription.

After the specified retention period, data is securely deleted or anonymised so that individuals can no longer be identified.

9

Your Rights

As an ex bet member, you have several rights over your own data — and it's important that you know them.

Right to access your data

You can request to see what personal data ex bet holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to erasure

In certain circumstances, you can request that your data be deleted.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You can request a download of your personal data.

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights support@exbet.click— email us or reach out via live chat. We'll respond within 30 business days.

10

Minors' Data

Ex bet strictly prohibits registration by anyone under the age of 18. Should any minor's data be collected inadvertently, it will be deleted immediately upon detection and the account will be terminated.

If a parent or guardian discovers that their underage child has been using ex bet, please contact us immediately at support@exbet.click.

11

Policy Updates

Ex bet may update this Privacy Policy when necessary. Members will be notified of any significant changes via email or an in-platform notification.

Continued use of ex bet after any changes constitutes acceptance of the updated policy. We recommend checking the update date at the top of this page from time to time.

Tips: We will always notify you before making any significant changes. Making updates without informing users is not how ex bet operates.

12

Contact

For any privacy-related questions, complaints, or requests, don't hesitate to get in touch — we're always here to help.

  • Email: support@exbet.click (Please write "Privacy" in the subject line for privacy-related matters)
  • Live Chat: Click the chat button in the bottom-right corner of the website
  • Response time: Typically within 24–72 hours
  • Data Deletion Request: Processing guaranteed within 30 business days

The English version of this Privacy Policy shall prevail. Last updated: June 2026.

Your Data Is Safe

Your privacy is protected at ex bet — join with confidence today

You've read and understood our Privacy Policy — now register and play safely on Bangladesh's best betting platform.

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